Terms of service

Who we are

These terms apply to purchases from Nortavell at nortavellhealth.com. The seller is Nortavell, a single-member LLC with a business address at 30 N Gould St, Sheridan, WY 82801, United States. For customer support, email info@nortavellhealth.com or use our contact form.

Products and orders

We sell food supplements. Product information, pack contents, and current prices are shown on the relevant product page before you order. Please check your selection and delivery details before payment. Your order is subject to acceptance and availability. If we cannot fulfil an accepted order, we will contact you and refund any amount paid for the unavailable items.

Purchases shown on this site are one-time purchases unless an option is expressly identified as a subscription at checkout. We do not add a subscription without your selection.

Prices and payment

Prices are displayed in GBP for UK customers. The total payable is shown at checkout before you place the order. We take payment using the methods offered at checkout. Free standard UK delivery is included in the price. Any other delivery charge, if applicable, will be shown before payment.

Delivery, returns and refunds

Our Shipping Policy explains delivery arrangements. Our Return and Refund Policy explains the 30-day money-back guarantee, cancellation rights and how to request a return. These policies form part of these terms.

Using the product

Nortavell is a food supplement, not a medicine. Follow the directions and warnings on the packaging. The information on this website is general product information and is not a diagnosis or a substitute for professional medical advice. If you have symptoms, a medical condition, or take medication, speak to a qualified healthcare professional before use. Individual experiences can vary.

Your rights

Nothing in these terms limits statutory consumer rights or excludes liability where the law does not allow it. If you have a question about an order, please contact us and we will work with you to resolve it.